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Communications Dispatcher I - Framingham State University

Posted on Dec 8, 2018 by Framingham State University

Framingham, MA 01701
Logistics & Supply Chain
Immediate Start
Annual Salary
Location: Framingham, MA Category: Staff Posted On: Wed Dec 5 2018 Job Description:


Framingham State University currently seeks a full time Communication Dispatcher in the University Police Department. Job responsibilities will include answering business and information calls; answering and processing all emergency calls in a timely fashion; maintaining direct radio communication with University Police Officers, Town of Framingham Police & Fire; Mass State Police, maintaining daily log in a timely fashion; answering and monitoring calls from campus emergency phones, University AT&T phones, emergency lab phones and emergency elevator phones; monitoring over 100 CCTV digital surveillance cameras; taking in and logging all found property; deactivating University identification cards from restricted persons; querying registration and warrant checks for field Officers; filing maintenance request for determined campus deficiencies; serving window/counter traffic and issuing temporary parking passes and assisting with parking decal processing and correspondence and other related duties as required. Dispatchers will be required to complete Power Phone dispatcher training; and maintain CPR, first aid and DCJIS/NCIC certification, as well as all required ICS courses.

For full classification specifications, please review, Communication Dispatcher Series .


Incumbents of positions at this level receive direct supervision from Communication Dispatchers or other employees of higher grade who provide instruction, assign work and review performance through reports for effectiveness and compliance with procedures and applicable rules and regulations.

SUPERVISION EXERCISED: May supervise student workers.

Job Requirements:


After appointment, appointee must obtain a valid Restricted Radiotelephone Operator's permit issued by the Federal Communications Commission.


Communications Dispatchers may be required to work varied shifts, weekends, holidays or nights and may be subject to a standby (on call) work status.

Additional Information:

This is a full-time, non-exempt, benefits-eligible position in the AFSCME bargaining unit. The work schedule is Monday through Friday, from 11 p.m. to 7 a.m. The bi-weekly salary is $1,301.18 (Grade 10, Step 1).

Framingham State University conducts criminal history and sex offender record checks on final candidates prior to final employment for all positions. Framingham State University requires specific written authorization to conduct background checks. Failure to provide such authorization shall preclude your application from receiving further consideration.

Framingham State University is an equal opportunity/affirmative action employer.

Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.


Reference: 599939258