IT Datacenter Manager

Posted on Dec 8, 2018 by Request Technology - Kyle Honn

Hudson, OH 44236
Information Technology
Immediate Start
$130k - $140k Annual

IT Datacenter Manager


  • Provide leadership to the data center support teams with a broad set of responsibilities; manage tactical and strategic activities while focusing on continuous improvement.
  • Responsible for timely execution of all data center services such as remote hands, customer installs, and service requests.
  • Provides 24 x 7 on-call emergency response & support as necessary for incident management and data center emergency response to maintain the highest level of integrity and availability.
  • Work and partner closely with business partners, project managers and engineering teams to deliver solutions to stakeholders in a timely manner
  • Delivery and leadership: will have accountability for multiple activities, such as employee hiring, development, performance management, recognition and succession planning
  • Builds long-term relationships within team and amongst peers by creating an environment of safety and innovation
  • Executes HR-related processes and develops staff through coaching and mentoring and providing specific, timely, open, honest, and constructive performance feedback.
  • Establish performance and capacity benchmarks, conduct analyses and prepare reports on all aspects of the datacenter operations and maintenance.
  • Ensures compliance of the data center with various accreditations eg SSAE16, PCI DSS, ISO 270001, Uptime M&O. Support various audits in relation of these accreditations.


  • Bachelor's Degree in a technical field or equivalent work experience
  • 5+ year's professional experience in a data center environment - proficiency in one or more:

o Microsoft Certified Solutions Expert (MCSE)

o Cisco - Cisco Certified Network Associate

o BICSI - Certified Data Centre Management Professional (CDCMP®)

o WAN/LAN, Storage

o Windows/Linux Servers/Virtualization

o Cloud based technologies

o Knowledge of Security Compliance regulations

o Proficient in project management

o Excellent time management and organization skills

o Strong written and verbal communication skills

o Experience managing CoLo datacenters as well as infrastructure cloud migrations

o Strong leadership skills - including team building, empower and delegate authority, ability to build rapport and consensus across 24x7 environment.

o Strong knowledge of infrastructure architecture & associated operational requirements

o Hardware installation knowledge - rack, stack, cabling (fiber, copper requirements)

o Working knowledge of ITIL processes - Change, Incident, Problem and release management

o Solid Understanding of Critical Electrical and Mechanical/HVAC equipment

Reference: 600409055

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