Central Processing Supervisor (40 Hours, Nights)
Posted on Jan 14, 2019 by Boston Medical Center
Central Processing Supervisor is responsible for the daily operations of the department and the supervision of staff. Supervises and coordinates the daily technical tasks of reprocessing medical and surgical equipment to ensure items are assembled in accordance with established policies and procedures. Responsible for ensuring customer and patient support through infection control processes, sterility assurance, and equipment/ instrumentation availability, each in a timely and cost-effective manner. SUPERVISION RECEIVED: CPD Manager/ Assistant Manager or designate. SUPERVISION EXERCISED: CPD Tech II/ CPD Lead Tech/ Case Cart Coordinator/Administration Assistant/ Transporter. ESSENTIAL DUTIES AND RESPONSIBLITIES: Demonstrates leadership skills by consistently using problem solving methodology/ conflict management skills. Identifies conflict and initiates plan for resolution. Identifies and utilizes appropriate channels for problem solving. Evaluates the effectiveness and implications of ones own decisions and take responsibility and ownership for any problems. Demonstrate flexibility in response to change. Effectively prioritizes workload; appropriately delegates and supervise; recognizes employee accomplishments and celebrates successes. Consistently applies standards and fosters a work environment in which employees are supported and productive. Promotes and supports the team approach to departmental functions. Interacts appropriately with identified customer groups. Articulates a clear vision for areas of responsibility. Assists Department Manager Examines and monitors staff job performance for compliance with
instructions, regulatory requirements, and established CPD policies and procedures. Develops, promotes and supports an environment that will motivate staff to participate in team approach. Assesses staff knowledge and skills relating to the decontamination, reprocessing, sterilization, correct documentation, and distribution of sterile surgical supplies and equipment. Demonstrates knowledge of processes by actively participating in daily departmental functions. Demonstrates support for the management team when assigned to various projects. Assists with training demonstrations, competency testing and performance evaluations. Documents disciplinary issues, initiates resolutions and /or recommends corrective action plans. Responsible for making daily work assignments for the staff. Provides operational support to the Menino, Moakley, East Newton Operating rooms, L & D, E.R, various floors and clinics and serves as a liaison between all departments. Collaborates with the O.R. staff on specific service requirements. Communicates information regarding supplies and instrumentation. Monitors quality of services and recommends and initiates improvement. Procures the next day O.R. schedule and retrieves the Doctor's preference cards for surgical case setup (utilizing computerized instrument inventory and Surgeon's preference card management systems). Monitors the accurate and timely assembly and distribution of surgical case carts. Demonstrates knowledge of Materials Management. Assists with inventories and initiates in-house or outside orders in accordance with established par levels, whenever needed. Demonstrates knowledge of inventory control practices through stock rotation and removal of expired items from inventory. Participates in consolidation and standardization of supplies and equipment for the department. Responsible for receiving and returning loaner vendor instrumentation. Performs all duties in accordance with departmental, organizational, and national standards. Oversees and assures daily quality assurance monitoring systems (i.e., biological test reading). Maintains proper documentation in accordance with the regulatory agencies and departmental protocols. Acts appropriately on results (i.e., load recall) and arranges for equipment repairs as needed.
Demonstrates knowledge and proficiency in all functions and tasks of the Central Processing Department. Perform Managerial duties during the Manager/designate absence. If necessary, provides coverage to other shifts, i.e., sick calls, vacations. It is the expectation that all job related duties are carried out and completed according to the departmental protocols, i.e., delivery and pick-up of CPD equipment in all areas of the hospital, provision of support services to all O.R., L & D, E.R., and other nursing units. Demonstrates considerable written and verbal communication skills in English as an essential function of the job. Communicates effectively; verbal and written in English. Accepts and transmits messages effectively in English. Practices and promotes telephone etiquette as an essential job function. Continuing Education. Ensures attendance at all department in-services. Ensures presenting to staff, at least one in-service per year. Maintains CRCST certification (through IAHCSMM or ASHCSP boards) by accumulating at least 12 CEU credits per year. Additional Supervisory Standards. Utilizes Hospital's Values as the basis for decision making and to facilitate the division's hospital mission. Follows established hospital infection control and safety procedures. Performs all other duties as needed. QUALIFICATIONS AND ENTRANCE REQUIREMENTS: The minimum qualifications listed below are representative of the knowledge, skill, and abilities needed to perform this job successfully. EDUCATION: High School diploma or equivalent is required. In addition, an associate degree in science or some college credits are preferred. LICENSURES/CERTIFICATIONS: Current certification through an accredited organization such as IAHCSMM or ASHCSP as a certified registered central sterile technician (CRCST) is required. Certification must be maintained current, once acquired. EXPERIENCE AND SKILLS: Work requires three to five years of related experience in CPD, of which two years as a lead technician or other supervisory experience. Skilled and knowledgeable of systems involving surgical services, sterile processing, materials management, and case cart management. Knowledge of current procedures, techniques, and equipment within the department. A minimum of five years experience as a surgical technologist with demonstrated leadership skills may also be considered.
Experience in working with computers and knowledge of Microsoft Office Word and Excel, as well as computerized inventory systems are required.
Excellent communication and teaching skills, good customer service skills; including the ability to work under stress yet maintain a courteous, tactful and professional manner, are all critical requirements. Ability to work effectively with a diverse group of people from various backgrounds. Able to work long hours, and be available on-call as needed. Able to communicate effectively with the CPD manager, staff, and other departments is crucial. #IQ Category: Administrative , Keywords: Administrative Assistant