Posted on Jan 14, 2019 by Parrish Medical Center
Key Responsibilities - Accurately gathers confidential patient demographic and financial data, obtains all signatures, copies of insurance/ patient identification and creates a patient account in a timely and efficient manner.
- Assists in greeting patients and identifying their destinations as well as answering the telephone in a polite, courteous, and timely manner.
Consistently displays behavior that enhances the image of the organization as evidenced by professional and courteous behavior toward all customers including co-workers.
- Contacts scheduled patients obtaining all pertinent information for the pre-registration process; verifying insurance and obtaining all necessary authorizations and pre-certifications when necessary; leaves clear instructions for co-workers and patient instruction, obtains and releases valuables per protocol.
- Consistently collects appropriate co-pay and deductibles at the time of service; understands and complies with all state and federal regulations regarding upfront collections (i.e.
COBRA, EMTALA); demonstrates knowledge on collection procedures such as batching, receipts, computation of patient portion and credit card system.
- Works well with others and fosters the sense of teamwork and cooperation within the department and hospital; adheres to established hospital and department guidelines and protocols supporting the hospital's mission, vision and values.
Demonstrates respect for others opinions, judgment, capabilities and gives praise to those who earn it.
Provides constructive input, suggestions, and support to foster process improvement within the department.
Work requires occasional physical exertion and/or muscular strain.
Work environment involves infrequent exposure to disagreeable elements.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled Category: Administrative , Keywords: Patient Registration Specialist