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Concierge Specialist

Posted on Jan 14, 2019 by Parrish Medical Center

Titusville, FL 32796
Travel & Tourism
10 Jan 2019
Annual Salary
This position is employed through Sodexo
General Description
Concierge Greeter service exists to fulfill PMC's mission to provide healing experiences for everyone all the time .
Under the direct supervision of the Patient Experience Professional, will always maintain a courteous, respectful, and caring attitude; fulfill all requirements of the key responsibilities; listen carefully and respond immediately to inquiries; assess how and act upon ways to delight patients; fulfill needs and make quality improvement recommendations; is dedicated to doing quality work; and contributes to a positive team and healing environment.
Key Responsibilites -Adheres to cultural expectation and PMC regulatory policies and procedures

-Provide warm, welcoming greeting to patients and visitors

-Provide curbside assistance, helping visitors in and out of their vehicles

-Provide wheelchair/scooter assistance

-Has a thorough and working knowledge of Parrish Medical Center programs and services and conference center activities.
Is able to speak confidently about those programs and services and is able to make appropriate referrals as needed

-High School Diploma required.
Associate's Degree or other two year college equivalent preferred

-1 years to 2 years of customer service/service excellence experience required

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled Category: Hospitality & Tourism , Keywords: Concierge

Reference: 627141574