Call Center Representative -Full Time
Posted on Feb 14, 2019 by Cardinal Credit Union
Cardinal CU was selected by The Cleveland Plain Dealer as a 2017 Top Work Places company.
Founded in 1953, Cardinal Credit Union is a community chartered credit union serving citizens in Lake, Cuyahoga, Geauga, Ashtabula, Portage, Summit, Mahoning, Trumbull, and Columbiana counties.
Our mission is to brighten our member's financial future. The Credit Union National Association (CUNA) recognized Cardinal as one of the 200 Healthiest Credit Unions in the nation.
Our Call Center Representatives, assist members and potential members with their telephone requests; answers questions about products and services and resolves problems that are within their authority to resolve; refers problems that are beyond their authority to their supervisor, along with their recommendations.
Identifies cross-sell opportunities and cross-sells services to members.
Maintains member account information on computer system.
Ensures the appropriate records are maintained and required reports are prepared.
Our competitive benefits package includes: medical, prescription, dental, vision, life, long- and short-term disability Insurance, generous 401(k) plan, paid time off and holidays, loan discounts and much more.
Cardinal Credit Union is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Non-smoking work environment