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CUSTOMER SERVICE REPRESENTATIVE

Posted on Feb 14, 2019 by The Office Professionals

Medina, OH 44256
Call Center & Customer Service
1 Feb 2019
$32k - $34k Annual
Full-Time

Our client, a major manufacturer and distributor of safety apparel, is seeking two (2) Customer Service Representatives for its Medina location.

The company is experiencing incredible growth and is increasing its staff to accommodate customers needs.

POSITION RESPONSIBILITIES:

  • Communicate with customers regarding various information needed
  • Entering and editing orders and related details
  • Receiving, investigating and processing customer complaints
  • Organizing special shipping arrangements when applicable

POSITION REQUIREMENTS:

  • Technical customer service experience, preferably in a manufacturing industry
  • Strong Microsoft Office skills, especially Excel & Outlook
  • Degree preferred, but not required. High school diploma or equivalent is required
  • Experience with Salesforce, CRM, or ERP software is a plus
  • Ability to understand and interpret technical specifications

Our client offers a competitive salary and Full time benefits (health, dental, vision, 401K, profit sharing, generous vacations & holidays.) In addition, our client offers a positive and challenging work environment. If this position is of interest to you, please contact Jane Konkoli at The Office Professionals for a confidential interview.

Our client would prefer Temp-To-Hire, but will consider Full-Time Direct Hire.

Reference: 646319887

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