Passenger Service Agent - LEI

Posted on Mar 15, 2019 by JET2

Almería, Almería Spain
Logistics & Supply Chain
Immediate Start
Annual Salary
Full-Time

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term contracts.

Reporting to the Duty Manager, the Passenger Service Agent will responsible for:

  • Delivering fantastic customer service
  • Providing a warm and friendly welcome
  • Supporting our customers throughout their journey in the airport
  • Providing an efficient check-in & boarding service
  • Being the welcoming face that meets our customers on arrival

The successful candidates should have:

  • Genuine passion for delivering outstanding customer service
  • A positive and flexible approach and a "Happy to help" attitude at all times
  • A Supportive mindset, always looking to help our customers and your Team
  • A proven track record in handling customer queries in a fast-paced environment
  • Flexibility to work across rotational shifts
  • Excellent communication skills and be fluent in English and Spanish

In return we offer:

  • Competitive salary
  • Excellent training and support to develop your career with Jet2.com
  • Fully paid training
  • Free uniform
  • Rosters given in advance
  • One to Ones & coaching sessions
  • Great team spirit and atmosphere
  • Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Reference: 671415704

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