Business Analyst (m/f) - nemensis

Posted on Mar 16, 2019 by nemensis

Not Specified Switzerland
Consultancy
Immediate Start
Annual Salary
Full-Time
For our client, an international pharmaceutical company, we are in search for a Business Analyst with profound knowhow in Software Asset Management (SAM) as a concept.

What the company offers you:

  • An international environment
  • Large and diverse infrastructure
  • No specific working location preferences: the company is open for all proposals
  • Contract till 30.06.2019 with chances of extension
  • Your responsibilities:

  • Executing the technical delivery effort and account for milestone targets according to the project plan
  • Taking ownership & responsibility for technical delivery of various Discovery components as assigned
  • Proactively managing Discovery specific enhancements/defects
  • Working consultatively with stakeholders and retain focus to achieve the POC schedule
  • Working with Project management to assist with tracking & escalation of issues
  • Monitoring and driving issue resolution and escalate out of line situations
  • Your profile:

  • Broadly knowledgeable of ServiceNow Discovery with the ability provide advice on overall Discovery and CMDB deployment (3 years' experience)
  • Knowledge of overall CMDB management and an understanding of ITSM processes
  • Previous experience with validated systems or other experience in a highly regulated industry highly desirable
  • Working business knowledge of consulting services (including working with offshore development teams)
  • Service Management IT industry knowledge, ITIL aware (Foundation minimum)
  • Strong stakeholder engagement skills (including negotiation/mediation)
  • Welcome to nemensis!

    We are looking forward to getting to know you!

    Please send us your application, including CV, motivational letter and diplomas.

    Reference: 672231220

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