Customer Service Agent
Posted on Apr 16, 2019 by Anonymous
Are you someone who goes above and beyond for a customer?
Do you have fantastic commination skills?
If yes to the above, this job could be for you!
Our client currently has an opportunity for a candidate with solid customer service and admin experience to join their growing team in Dublin.
This is an exciting opportunity to get involved with all aspects of customer service.
The Customer Service Agent role will see you:
* Handle inbound calls
* Communicating with internal and external customers
* Logging relevant information on the database
* Booking engineers visits
* Responding to emails
* Deal with engineer related enquiries
* Carry out general admin duties.
Customer Service Agent Requirements:
* Customer service experience
* Administration experience
* Highly organised
* Fantastic communication skills - written and spoken
* Relationship builder
* Experience of using Word & Excel to a good standard
* Ability to work in a fast-paced environment