Continuous Improvement Hub Change Analyst
Posted on Apr 17, 2019 by Anonymous
Location: Dublin 18
Salary: €35,000 - €45,000 depending on skills and experienc3
37.5 hours per week
The CI Hub Change Analyst will support and interpret data to inform SSE's Continuous Improvement Programme within the Ireland Retail Business. They will fully understand the mechanics and impact of the business processes within Retail to help drive down avoidable costs by improving process efficiency and key operational metrics.
They will establish excellent relationships with both Home & Business Energy to develop and embed process improvement and identify future opportunities. Ensure process improvement initiatives are executed at high levels of quality and achieve benefits set out in business case.
The role requires monitoring & analysis of KPI's to provide input to the CI Hub Manager on problem statements for improvement opportunities. The CI Hub Change Analyst will use clear and effective verbal, written and presentation skills, demonstrating the ability and confidence to communicate to senior stakeholders. An ability to provide logical and evidence-based argument to influence decision-makers will be key to success.
Your Skills and Experience
-Green Belt Certification in continuous improvement methodologies (i.e. Six Sigma, Lean, Kaizen) an advantage
-Significant + Experience in successful delivery of business change & process improvement
-Experience in facilitating workshops & gathering key information to identify where waste exists & value can be added
-Excellent Interpersonal, Communication & Relationship Building skills
-Ability to prioritise workload and work in an environment of changing priorities and demanding timelines
-A systematic and analytical approach to problem solving
-Experience in data analytics and business analyst methodology
-Experience in building excellent relationships with key stakeholders
-Understanding of KPI development and monitoring
-Understanding of Project Management Methodology
-Experience of MS Visio, MS Project, MS Excel, MS Word & MS PowerPoint
-A minimum of 3rd degree level education in business or equivalent with further education qualifications an advantage
SSE is Ireland's second largest energy utility and the leading developer and investor in cleaner energy infrastructure. SSE owns and operates over 2,000MW of generation capacity on the island of Ireland, of which 718MW is from renewable sources. Sitting within our Wholesale business, SSE Airtricity supplies greener electricity, natural gas and essential services to over 770,000 homes and businesses. Since 2008, SSE has directly invested over £2bn in growing its Ireland energy business including investment in large-scale, cleaner energy infrastructure. As a result of that investment SSE has contributed over €5bn to Irish Gross Domestic Product (GDP) since 2010, demonstrating the scale of economic activity that SSE's operations support across Ireland.
SSE Ireland has been certified by Business in the Community Ireland to the Business Working Responsibly Mark, the gold standard for Corporate Social Responsibility (CSR) and Sustainability in Ireland. The Mark is presented to companies that represent best-in-class leadership, policies, practices, performance, and impact in CSR and Sustainability including employee engagement, innovation, environmental practices, supply chain management and engagement with the local community.
We employ 1000 individuals doing everything from helping customers with their bills to the creation of clean, green renewable energy. Our people are important to us and we go to great lengths to extend the values of our award winning customer service to our employees to ensure that as part of our diverse workforce, you have the flexibility and opportunity to develop to your fullest potential.
In addition to a competitive salary, you'll automatically be enrolled in into our Group Pension Plan and have the opportunity to join our Share plans. You'll enjoy 25 days' annual leave entitlement, with the option to buy up to 10 extra days and will also be eligible for a host of other lifestyle benefits. Each employee is also entitled to one day paid volunteering, allowing you to dedicate your time, skills and expertise to your local community or a charitable cause as part of our "Be the Difference" scheme.
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Closing date for applications is: 30th April 2019
For more information about this role, or to discuss any adjustments you require to submit your application please get in touch via sse
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