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Developer / 3rd Line Support Analyst

Posted on Jun 17, 2019 by CV-Library

Hereford, Herefordshire, United Kingdom
Information Technology
Immediate Start
£26k - £30k Annual
Full-Time
Developer / 3rd Line Support Analyst

Location – Herefordshire

Salary – Circa £28,000 Dependent on Experience + Excellent working environment and benefits

Developer / 3rd Line Support Analyst required for our client a leading software development business in their field .

The Developer / 3rd Line Support Analyst will be joining an existing team in a brand new role due to expansion working closely with other Technical Support Analysts, Test Analysts and Developers.

The Developer / 3rd Line Support Analyst role would suit someone looking to make the transition from a Support to a Development role, or alternatively someone who is looking to take a step back from the pressures of a high level development role into a mixed support and development role. Either way this is a fantastic opportunity for someone to become a key part of this team.

You will be a collaborator and will be responsible for the following:

* Provide solutions following investigations to clients software product issues

* Using development tools and utilities identify opportunities to resolve common queries.

* Fix bugs and pass to testers

* Write Software accurately – updating and maintaining current systems and analysis for modification

* Provide estimates for completing development activities and to communicate timescales to managers

* Keep abreast of new technologies and develop skill set to meet the needs of the business and customer

* Work closely with colleagues across different teams and build strong, collaborative working relationships

The Developer / 3rd Line Support Analyst will have the following Essential Skills:

* Experience with ASP .NET, SQL Server, C#, VB.NET and JavaScript

* Experience of working with software development tools Visual Studio and SQl Server Management

* Ideally educated to degree level or equivalent in an IT / Technology focused subject

* Strong problem solving skills and attentiuon to detail,

* Experience of software design and analysis techniques and tools

* Excellent communication skills – face to face and written, and a collaborator

* Willingness and ability to learn new skills quickly

For more information on the Developer / 3rd Line Support role please apply ASAP.

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Reference: 210234637