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2nd Line Support Technician/Supervisor

Posted on Jul 12, 2019 by CV-Library

Greater London, United Kingdom
Information Technology
Immediate Start
£23k - £28k Annual
Full-Time
2nd LINE SUPPORT TECHNICIAN/SUPERVISOR

2nd Line Support Technician/Supervisor- £23,000 - £28,000, Orpington. My client, a specialist IT Service Provider, are looking for a 2nd Line Support Technician/Supervisor to join the Orpington based team. You will be working within an established team of professionals who will all have a similar skill set and background to yourself, so you will be able to interact with likeminded individuals on a daily basis.

In applying for this role, you will have experience in working within IT Support, and have a solid background in 2nd line IT Support, experience of supervising or managing a small team, be a confident/strong decision maker, have a great telephone manner, be confident with dealing with customer enquires clearly and efficiently.

Key Requirements:

Experience in working in a 2nd line support role (Essential)

Experience in a Supervisor/Manager role (Essential)

Experience in call escalation (Essential)

Knowledge of:

VMWare

Windows 10 & 7

Active directory

DHCP

DNS

TCP/IP

Full clean driving licence (Essential)

As an IT Support Engineer working with this company, you will be rewarded with a basic salary of between £23,000- £28,000. This is a great opportunity to join a growing business that you can progress within a business.

If you are interested in this role, please click 'APPLY' and submit your CV for immediate consideration.

All successful candidates will be contacted within two working days of application

Reference: 210401152

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