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Business Technology and Website Support Associate

Posted on Jul 12, 2019 by CV-Library

Enderby, Leicestershire, United Kingdom
Information Technology
Immediate Start
£18k - £20k Annual
Full-Time
Role: Business Technology and Website Support Associate

Location: South Leicester

Salary £18,000 - £20,000 DOE

Permanent role

Working hours: Hours: 37.5 hours a week - 8:45am-5:15pm Monday to Friday and free car parking

The role:

Do you have extensive customer service experience and a good telephone manner along with a strong knowledge and understanding of HTML and CSS?

Our Client based South of Leicester has an exciting opportunity to join their friendly and supportive Business Technology Development Team, who are responsible for supporting and developing the systems used by our client and their Customers.

There are currently four main websites which need supporting and two back office systems (one bespoke .NET/SQL database and Salesforce).

Your remit will be:

* Creation of new content and supporting content updates/requests for our four websites and back office systems

* Using Content Management Systems to maintain content

* Supporting our clients and internal users with website queries

* Strong communication skills – working within a team and engaging with clients on a one-to-one basis

The Candidate;

For this role you will need;

Essential Criteria

* Customer service experience, happy to talk to clients (internal and external) in person and over the phone

* HTML & CSS knowledge and understanding

* Ability to manage multi-project and multi-task delivery with attention to detail and focus on successful delivery

* Working as part of a team and reporting back effectively

* Ability to take instruction and action effectively

Desirable:

* Knowledge of Umbraco

* Knowledge of Wordpress

* Knowledge of .NET

Reference: 210404274

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