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Senior Service Desk Engineer

Posted on Jul 12, 2019 by CV-Library

West Midlands (County), United Kingdom
Information Technology
Immediate Start
£25k - £35k Annual
Full-Time
I am recruiting for a Senior Service Desk Engineer paying a salary of between £25,000 to £35,000 per annum dependant on experience for a company based in Coventry.

The position is a full time and permanent role. Hours of work are Monday to Friday 8am - 5pm.

THE ROLE

You will be providing support to our key clients in an IT support desk environment. You will also need to be able to work in a fast-paced environment, to be very customer focused and deliver exceptional customer service.

EXPERIENCE



- Experience of supporting multi-site clients

- Familiar with working to SLA`s to meet both customer and contract requirements

- Troubleshooting experience to an expert level (Level 3 support)

- 3+ years`experience as an Engineer providing IT support to SME's

You will need to be qualified to at least one of the following - MCSA: Windows Server 2012/2016 or MCSA: Office 365 or MCSA: Cloud Platform, CCNA (Switching and routing).

BENEFITS

- Paid training via online portal allocated 2 0.5 days per month

- Training and development programme

- Exam and certifications are paid for

- 20 days holidays + bank holidays

- Additional on call allowance

- Gym discount

The interview process is done in 4 stages.

Does this sound like your ideal job?

If you are and interested in this position I AM KEEN TO HEAR FROM YOU please send your CV

***If you have not received a response within 48 hours your CV has not been selected

Reference: 210404956

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