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Internal Sales & Administration Executive

Posted on Jul 12, 2019 by CV-Library

Port Talbot, West Glamorgan, United Kingdom
Immediate Start
Annual Salary
Internal Sales & Administration Executive

£Competitive- Negotiable dependant on experience

Port Talbot, Wales, SA12 7BR

Working hours: Permanent, full-time, 08:00-17:00 Monday to Friday.

Do you have good administrative, customer service and sales skills? Are you ready for an exciting varied role where no two days are ever the same?

Ash & Lacy manufactures an exciting range of systems for the construction, automotive, acoustic and audio markets, exporting to numerous countries around the world. They are a leading manufacturer of engineered facade and roofing systems to the architectural sector

You will provide full internal sales and administration support to ensure a systematic and well organised environment, where information is managed yet easily accessible, and the team is well equipped with necessary supplies.

Supporting commercial activity for the business by conducting pro-active sales duties to further support colleagues and continual growth of the business

Duties & Responsibilities

* Answer incoming telephone calls and owning or directing accordingly.

* Liaise with internal and external customers, including sales colleagues, to manage expectations and provide an initial point of contact.

* Manage and develop trade counter sales.

* Oversee/manage all stock requirements from review stock on hand to purchase, booking in and writing down stock on invoicing.

* Provide quotations to internal and external customers upon request and planning follow up activity as required.

* Raise orders, schedule and liaise with external service providers for outwork of powder coating/sub coating requirements.

* Prepare and distribute invoices as required in a timely manner to ensure financial deadlines are adhered to.

* Liaise with internal detailing and technical teams to ensure accurate customer requirements are duly forwarded and required production details in receipt on time.

* Monitor the progress of own leads, opportunities. Report back to Depot Manager and Commercial Managers over the progress of current enquiries.

* Handover the enquiry/order requests to Production with clearly defined scopes and delivery requirements to facilitate downstream procedures.

* Liaise with the Production Manager on clarifying product details, costing and lead times to best service customer requirements.

* Support line management to develop and maintain Sales, Commercial KPIs relating to lead chasing, opportunity to live conversion (won lost orders criteria) and sales to AV% margins.

* Capture client non-conformance issues with regard to enquiry, quotations. Feedback to business improvement process via Non-Conformance registers.

* Raise your profile with the customer base as and when deemed appropriate by yourself and your line manager.




Skills & Specifications

* Sales experience( B2C,B2B) Essential,

* Sales experience in an industry related role ( Manufacturing, construction, or specificallyroofing and cladding industry would be a distinct advantage

* Best in class customer service

* Excellent organisational skills

* Thorough with an eye for detail

* Ability to build knowledge/understanding of A&L Fabrication product portfolio

* I.T. proficient

* Ability to cope with reasonable pressure

* Excellent communication skills

* Flexible and committed

Reference: 210406865

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