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Internal Account Manager

Posted on Jul 12, 2019 by CV-Library

Warwickshire, United Kingdom
Sales
Immediate Start
Annual Salary
Full-Time
Job Description

Internal Account Manager

Key Position Responsibilities: included but not limited to

*Manage the relationship of a portfolio of customer accounts

*Administer the sales order process

*Improve margin and organic growth with existing customers through a proactive sales/service relationship and a developed awareness of the customer's needs.

*Support Sales Directors in day to day back office functions as required

*Achieve agreed planned sales, added value, stockholding and payment targets

*Manage aged debt

*Ensure the customers' needs are communicated to Sales administration, Operations, the Quality Team and the Management Team.

*Ensure customers operate in accordance with agreed contractual terms and negotiate terms where they do not exist or can be improved.

*Support projects and developments within the business to facilitate the relationship with the customer and ensure an appropriate level of customer focus is achieved

*Develop and maintain a professional customer relationship to improve the flow of communication, understanding and increase loyalty to the business

*Oversee a review of new order specifications including artwork requirements

*Identify additional business opportunities within your portfolio of accounts

Key Requirements

*Excellent communication skills essential, including the ability to give clear written and verbal instruction

*Highly responsible, reliable and flexible with a strong work ethic

*Ability to manage multiple tasks at once and effectively prioritise

*Excellent time management, organisational and planning skills

*Good numeracy skills and the ability to interpret data

*Confident and polite telephone manner

*IT literature with a knowledge of Excel, Word, Outlook and knowledge of Sage 200 would be advantageous

*Own or reliable transport due to location

Benefits

You will have access to a comprehensive benefits package including:

*Holidays

*Pension

*Private Healthcare Scheme

*Salary - Dependent on experience

Reference: 210407185

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