Digital Platform Manager
Posted on Jul 12, 2019 by CV-Library
Competitive Salary + Benefits
As Digital Platform Manager you will have responsibility for the banks digital platform including developing websites, the framework and technologies for integrating line of business origination and servicing portals. You will lead a team of designers and developers to continuously improve the digital experience for our customers and intermediaries. You will also play a key role in shaping the future direction for the technology used to support customer interactions, driving innovation and delivering the banks long-term business & IT strategy
Reporting to the Group Development Manager you will work with colleagues across IT & Business to champion increased use of Agile delivery models and support adoption of DevOps tools and practices. You will also act as an ambassador of the organisation's values (REDS) - Reliable, Expert, Dynamic and Straightforward and to demonstrate the associated behaviours at all times
The role holder is accountable for
Leadership - Manage relationships with key for the digital platform including marketing, product owner, content managers, business analysts, project managers, UX/UI designers and heads of delivery for individual lines of business. Create a culture that strives for both technical excellence and delivery of positive customer outcomes across the Digital delivery team. Manage relationships with third party organisations to support solution delivery.
Strategy - Work with Enterprise Architecture and Heads of Delivery to articulate strategy for the banks Digital platforms. Utilise industry knowledge to drive innovation and shape roadmaps for future state capabilities.
People - Recruit, retain and develop talent within the Digital team. Continuously improve the capability of the organisation through training and cross skilling. Ensure teams are motivated and operating in line with the banks values.
Delivery - Implement delivery models to support run, maintain, enhance and change of the Digital platform. Ensuring that commitments are met for individual lines of business as well as large corporate programs. Drive transition to more Agile working practices and use of DevOps toolsets.
Governance - Ensure that risks are understood and actively managed through the banks Enterprise Risk Management Framework.
Financial Management -Drive efficiency improvements to increase output per unit of cost.
Extensive experience of web development and running Digital platforms (Web, Mobile, CMS).
Leading and managing development teams (5+ staff).
Experience working in Financial Services ideally Mortgages, Savings, Business Finance.
Use of Agile and DevOps tools and practices to drive continuous improvement throughout the Systems Development Life-Cycle (SDLC)
Experience working in a highly regulated environment and implementing appropriate Governance, Risk and Compliance processes.
Abie to challenge the status quo in order to improve operational efficiency and the customer experienceDesirable:
Migration to hybrid cloud architecture.
Experience managing relationships with 3rd party organisations.
Excellent senior stakeholder management experience
Experience working with Umbraco, Backbase or other CMS platformsWho we are
An award-winning bank here to help Britain's go-getters.
More about us
In 2009, the bank set out to be the bank helping those with ideas, big and small, to realise their dreams and to seek and seize opportunity in their personal and professional lives. We call it banking for the bold. Today, we're an award winning bank that has helped fund the growth of Britain's small businesses through a range of business finance solutions, specialist mortgages and savings accounts that provides our customers with the support they need to make things happen.
Join us if you want to find yourself at the heart of a dynamic, growing organisation where our employees are empowered to grow their expertise and build their careers.
The bank is an equal opportunities employer.
As you would expect, this opportunity offers a competitive basic salary and reward package, and you'll also benefit from our commitment to investing in your professional development.
We do not accept speculative agency CVs. Any CV received will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.
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