Posted on Jul 22, 2019 by CV-Library
Candidates will be responsible for contacting debtors by telephone, e-mail and letter. Working on behalf of our Clients with the aim of maximising collection of their debts. Candidates will therefore need excellent customer service experience and extensive admin experience to maximise efficiency.
Candidates should essentially possess excellent telephone skills, keyboard and computer skills. You will need to be strongly self-motivated - striving to improve performance. You must have the ability to work effectively as part of a team, organise and prioritise your workload. Candidates MUST possess good communication skills, verbal and written.
Key responsibilities of the role will be:
Collection of clients invoices due for payment
Managing the clients ledger
Communicating with customers mainly by telephone, email or letter
Resolving and managing invoice/account queries or disputes
Communicating with client and customers to resolve issues swiftly
Other ad-hoc duties and projects
Excellent telephone manner and communication skills
Be able to build rapport with client, customers and colleagues
Ability to achieve debt collection targets
Good skill level with Excel, Word and Outlook
IF YOU HAVE CUSTOMER SERVICE AND FINANCE EXPERIENCE, GET IN TOUCH NOW!
* * * * * SEND YOUR CV TO samuel.stevens(at)(url removed) OR CALL ON (phone number removed) NOW
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