On Site IT Support Engineer

Posted on Aug 1, 2019 by CV-Library

Heathrow, Greater London, United Kingdom
Immediate Start
Annual Salary
We are SCC - Specialist Computer Centres , the leading IT Services organisation in Europe .

We continue to expand and now have an exciting career opportunity for a talented IT Engineer to join us as an IT Customer Support Engineer based on site at Heathrow Airport ..

Main Duties of the Job:

To be based on site at Heathrow Airport to provide desk side assistance to their employees using computer hardware , software and peripherals .

To provide IT support by telephone and remote access

To ensure that any IT issues are fixed within the service level agreement .

Repair and maintain hardware -Servers, PC’s, Laptops, Printers and associated peripherals .

To assist in installations , moves and changes of IT equipment .

To deal with calls in a timely manner to achieve required standards and response times ..

Ensure all incidents dealt with our processed on the appropriate call management system .

To provide a great customer experience .

We are looking for :

IT Engineering break /fix experience / IT service desk experience

Experience setting up lap tops and personal computers

Good hardware knowledge

Keen knowledge and interest in current IT issues

Good problem solving skills

Proficient in Microsoft Windows\Office related products

Good communication and interpersonal skills .

Driving license

Ability to gain SC clearance

We offer a very competitive salary , company car and other large company benefits together with real career prospects .

Interested ?

Then click the response button now !

At SCC, we take the privacy and security of your information very seriously, any information we hold will be in accordance with current data protection legislation.

Upon submitting your application SCC will process your information in line with our privacy policy which can be found on the SCC Careers website under ‘Recruitment Privacy Policy

Reference: 210165209

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