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Technical Support Analyst – Wellingborough, Northamptonshire

Posted on Aug 1, 2019 by CV-Library

Wellingborough, Northamptonshire, United Kingdom
IT
Immediate Start
£39k - £40k Annual
Full-Time
Technical Support Analyst – Wellingborough, Northamptonshire



Oracle Business Intelligence, ETL, SSRS, Oracle databases, IICS



Salary – 40k plus excellent benefits



This advanced organisation based in Wellingborough, Northamptonshire with good links to Kettering, Bedford & Northampton are looking for a talented Support Analyst with solid experience in supporting Oracle applications and the Oracle Business intelligence suite. Ideally you will have a minimum of 3 years’ experience in a similar role and will join their vibrant Infrastructure team.



Skills & Experience;



- Oracle Databases

- Oracle Business Intelligence / OBIEE (phone number removed)

- Tableau

- SQL Server – SSRS, ETL

- ETL - Informatica - IICS

- Preferably Financial Services experience

Key responsibilities for this Application Support role include:



- Develop & execute database queries

- Manage application issues and incidents.

- Create service requests for functional issues related to non-outage application problems and request for change for activities such as patching, refreshes, backups, upgrade and provisioning.

- Support management and project committees by co-ordinating plans, monitoring progress and reporting (timelines, work stream progress, monitoring risks and incidents).

- Ensure project documentation is properly maintained.

- Contribute to continuous improvements in the project team.



You will be a motivated self-starter with excellent organisational and communication skills, ideally with hands on experience of supporting Applications / Software maintenance. You will be self-motivated and be able to project a professional image with the ability to work effectively under pressure in a fast-paced environment and deadlines. This is an excellent opportunity to take the next step up in your career with a company that will invest in your career development.



Keywords, Application Support, Support Analyst, Technical Support Analyst, Oracle Support analyst, Financial Services, Wellingborough, Northampton, Kettering, Northamptonshire, Oracle PL/SQL Developer, Oracle Business Intelligence, OBIEE (phone number removed)



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Reference: 210478246

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