Field Service Engineer

Posted on Aug 2, 2019 by CV-Library

South West, United Kingdom
Immediate Start
£23k - £27k Annual
The Recruitment Crowd are currently looking for a Field Service Engineer.

The Role:

This is a field-based role that will require you to carry out routine maintenance and repairs on machines and customer-owned equipment. Ensuring that quality standards are always met and to maintain customer satisfaction.


* Driving License

* Previous engineering experience with forklift trucks


* Diagnosing and fixing faults with customers equipment and recording the approximate time of completion

* Reporting to the Service Coordinator

* Rectify any faults as required by the customer, ensuring that the machine is left operating in a safe condition and that the work has been carried out to the customer’s satisfaction.

* To carry out routine maintenance as directed, ensuring that all necessary service parts are

* available prior to attending customers site, all quoted work to be highlighted by liaison

* personally, with the customer.

* To liaise directly with the customers whilst on site to endeavor to obtain their agreement

* to proceed with any follow-up repairs or other work that may be required in the future.

* It may be necessary to provide verbal estimates in conjunction with the Service Manager/Supervisor.

* To submit a detailed and correctly completed Parts Requisition or, when making requests

* by phone provide sufficient information as may be required to enable parts to be obtained

* accurately and in a timely manner.

* To work mostly without supervision by using your own initiative, in a safe manner, advising your Manager if you need assistance.

* Adhering to all Health and Safety Regulations.

To keep non-recoverable and unnecessary travel time to a minimum by:

* Liaising and communicating with Service Control Department.

* Proactively participating in planning workloads.

* Establishing/maintaining an appropriate level of van stock/tooling (in conjunction with

* the Service Supervisor and/or any other Manager)

If this position is of interest to you, please apply here today

Reference: 210538108

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