3rd Line Infrastructure Engineer

Posted on Aug 9, 2019 by CV-Library

Greater Manchester, United Kingdom
Immediate Start
£30k - £40k Annual
3rd Line Infrastructure Engineer - North Manchester - £30-£40k - Horizon -VMware - SCCM

Are you a 3rd Line Infrastructure Engineer who can hit the ground running? Are you driven, enthusiastic and motivated?

Are looking for an amazing new opportunity to be part of a advanced, forward- thinking leader?

My client has an opportunity for a 3rd Line Infrastructure to join there fast paced, energising team and want to hear from you!

Job Description

To be part of the delivery and expansion of the existing Horizon environment

To provide technical support, incident management and problem management across at a 3rd line level

To ensure the performance and availability of the Horizon environment

Production of Technical RFC's in line with BAU activities

Maintenance and support of key delivery platforms such as SCCM, MDM, Virtual desktop infrastructure (VDI).

Plan and support upgrades of technology within the environment

Ensure that all Incidents and Service Requests are proactively managed.

Support the Major Incident team to provide swift problem resolution as needed

Assist in the delivery of project works as and when required.

Ensure systems are patched securely maintaining the highest level of availability, reliability and performance.

Provide support and advice to end users to aid full exploitation of the VDI solution

Maintain knowledge of IT VDI architecture, standards and practices and consistently make suggestions to improve the service

Create and maintain technical documentation to facilitate efficient planning, execution and support within BAU

Essential Knowledge:

Advanced knowledge in:

Virtual Desktop Infrastructure solutions such as VMware Horizon View.

Windows Operating Systems.

Active Directory / Office 365


Knowledge in:

Strong working knowledge of IT security (firewalls, antivirus etc)

Production knowledge of Microsoft Office product suite - not just using it, but installing and troubleshooting common user queries

Knowledge and understanding of PC builds, motherboards, CPUs, memory, disks etc.

Support of VDI environment across multiple installations

Excellent knowledge of Windows 10 technologies covering support, maintenance build developments.

Through understanding of Thin and Thick client hardware and software technologies.

Excellent skills in VDI problem management

Ability to work under pressure in a challenging environment

Desktop OS imaging building and testing through SCCM, VMWare.

VDI device and application patch management

Automation skills around scripting and application delivery

MSI and Windows Installer technology



Knowledge of cluster shared volumes

Knowledge of Group Policy design and Administration

Knowledge of VMWare UEM

Knowledge of Veeam Backup/Restore technologies

Experience in virtual server infrastructure (VMware/HyperV)

Knowledge of VPN configuration technologies.Please apply now for a confidential conversation

(phone number removed)

3rd Line Infrastructure Engineer - North Manchester - £30-£40k - Horizon -VMware - SCCM

Reference: 210581000

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