Senior Pensions Administrator
Posted on Aug 9, 2019 by CV-Library
Managing day-to-day activities of staff to ensure efficient and effective delivery of client work to agreed deadlines to comply with legislative and clients' requirements.
Acting as a key member of the pension's administration team, providing support to the assigned administration manager and where applicable, deputising for administration manager when absent.
Day to day management of client relationships with trustees, scheme members and corporate clients, acting as first point of contact where applicable, taking a proactive stance to gain an extensive knowledge of their assigned client portfolio.
Project managing annual projects such as renewals, benefit statements, life assurance, PHI and pension increases. Handling any data processing and administration tasks, ensuring projects carefully monitored and completed in line with customer and legislation requirements.
Ensuring standard documentation is scheme specific and incorporating them into existing procedures.
Preparing for and where appropriate participating in trustee meetings.
Handling complex pensions queries and pensions consultative advice.
Performing complex manual benefits calculations.
Producing ad-hoc and standard letters to 'final letter standards' in response to customer queries.
Able to demonstrate a thorough knowledge of pensions administration activities and can apply this knowledge to any scheme.
Previous pensions administration experience of Defined Benefit (DB) and Defined Contributions (DC) schemes (depending on the role, experience of DB/DC may differ subject to team requirements) including leavers, retirements, deaths, transfers in, transfers out, monthly processing and investment, benefit statements, renewals and pension increases.
Experience of current pensions legislation and framework is essential, especially the regulatory requirements of the various Pensions and Finance Acts which impact on pensions administration.
Experience of checking and mentoring more junior members of staff is required.
Third party pensions administration experience preferred, although strong all-round experience within an in house pensions department, which is not purely process driven will be considered.
Previous presentational experience would be of distinct advantage to assist with client meetings and new business development activities.
Able to demonstrate a numerical aptitude evidenced by work related experience or academic achievements as listed below.
Previous project management experience would be required to perform pension administration project-based work.
IT proficient, Microsoft Word, Excel, Outlook & PowerPoint.
Training, education & qualification
Educated to a minimum of A Level or Degree or equivalent standard.
Ideally a minimum of three C grades or above at A Level or equivalent qualification.
Strong Maths and English GCSE or equivalent qualification - minimum grade B
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