Customer Service Advisor

Posted on Aug 15, 2019 by CV-Library

Lancashire, United Kingdom
Immediate Start
£16k - £18k Annual
Due to expansion an opportunity as arisen for a professional, friendly Customer Service Advisor to join a forward-thinking, well-established insurance company based in Bamber Bridge. This is a fantastic opportunity to kick start or continue your career with a company who offer genuine progression.

This is an excellent opportunity to join a company who offers a brilliant working environment with a real family feel in their state-of-the-art office. You can look forward to joining a business which has been established for over 40 years and have a true bond with their 80,000+ client base. Furthermore, the company provide bespoke insurance policies which are a benefit to each and every customer in a very compliant manner.

The successful Customer Service Advisor will be responsible for;

Building rapport with each customer to provide exceptional service

Resolving customer queries and complaints

Completing a strong and relevant fact find to offer the best solution

Completing all administration accurately

Embracing and encouraging the company ethics, culture and values

Striving to achieve set targets

To be a successful Customer Service Advisor you will need;

Experience working as an Inbound Sales Advisor, Sales Advisor, Outbound Sales, telephony-based sales, Insurance Sales, Debt Management Sales or insurance renewals

A positive attitude with a can-do approach

The ability to build rapport and show empathy whilst providing a second to non service

A clear telephone manner

The ability to accurately administer clients claims and accounts

The Package:

Offering £16,000 - £18,000 per annum

Uncapped commission structure - Realistic £250 - £300 per month in your first year

Modern offices

Excellent company incentives

Working general office hours but must be flexible to work extra hours if needed by the business

Reference: 210618933

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