This Job Vacancy has Expired!


Posted on Aug 16, 2019 by CV-Library

Chigwell, Essex, United Kingdom
Immediate Start
£30k - £30k Annual




To provide a high level of sales support by ensuring all queries are responded to in an efficient, professional and timely manner.

Follow-up of direct marketing campaigns to establish customer interest in the 'offer’

To run customer retention activities to grow sales periodically

Build knowledge of product specification so can advise customers accordingly (training will be given)

Complete pro-active sales telephone calls to contact existing customers

Apply various skills to capitalise on commercial opportunities

Effectively deal with telephone enquiries requesting quotations for products

Ensure all quotations are followed up when necessary

Liaise between departments and customers to efficiently answer general enquiries concerning deliveries

Ensure all orders received are entered into the system accurately

Ensure that the external sales team are kept informed of any developments relevant to their accounts

Dealing with incoming enquiries from existing clients and prospects by phone, email or fax.

Plan and prioritise customer / prospect contacts to ensure achievement of agreed sales targets

Managing regional customer accounts, and building professional working relationships to ensure generation of future sales

Have the ability to make outbound calls to lapsed customers and prospective clients

Promoting all product ranges and services to maximise client spend

Closing down lost enquiries effectively

Working on own initiative and providing customers with a quick response to problem solve any potential issues that would prevent a sale

Escalating Sales Opportunities to the Sales Manager / Managers

Identifying and contacting new sales leads

Keeping abreast of the latest products and develop a robust technical knowledge of the company’s products, to aid customers with their selection

Providing clients with quotations and product information as per requests

Working towards challenging but achievable KPI’s

Candidate Requirements

Excellent communication skills with the ability to build strong working relationships

High attention to detail and ability to solve problems using your own initiative

Exceptional customer service skills

Strong telephone and negotiation skills

Ability to work under pressure

Strong customer service skills

Please note if you have not been contacted by Plum Personnel within seven days then unfortunately on this occasion you have been unsuccessful. Due to the high level of applications we are receiving at this time, we are unfortunately unable to give individual feedbacks. Plum Personnel is acting as an employment agency in relation to this vacancy. Plum Personnel is an equal opportunities employer

Reference: 210629526

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