Customer Service Advisor

Posted on Aug 21, 2019 by CV-Library

Buckinghamshire, United Kingdom
Accountancy
Immediate Start
£8.87 - £8.87 Hourly
Full-Time
Customer Service

**INBOUND – NO SALES**

40hr Pew Week - Fully Flex Mon - Sun 6am - 11pm

18,449pa

Roles are available on a full time basis working between the hours of 6am and 11pm Monday to Sunday

Responsibilities of the Customer Service Agent:



- Providing assistance with balance requests, password set up and all general customer requests for information concerning the product

- Dealing with all complaints in accordance with the internal complaints procedure

- Logging any resolved complaints or escalating and unresolved complaints

- Escalating any potential problems and feedback from customers to the management team

- Resolution of non-technical queries

What our client can offer the Customer Service Agent:



- A fantastic benefits package!

- A competitive salary

- ongoing training and a fast paced

- 29 days holiday, including bank holidays (With the option to buy/sell an additional 5 days)

- Peoples Pension scheme

- Childcare voucher scheme

- On-site canteen

- Eye Care Vouchers

- Medi Cash Plan (On completion of 6 month service)



If you are passionate about putting customers first, are motivational, inspirational, and results driven with a passion to succeed then click

APPLY NOW!!!

INDCCP

Reference: 210650987

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