Service Desk Analyst

Posted on Aug 21, 2019 by CV-Library

City and County of the City of London, United Kingdom
IT
Immediate Start
£24k - £28k Annual
Full-Time
Service Desk Analyst| Legal

I have been tasked to speak with Service Desk Analysts with experience working within the Professional Service Sector , My client a leading law firm based in London is growing their IT team and are looking for an experienced Service Desk Analyst to join their growing team. This is a fantastic opportunity with scope for progression. If you believe this to be fitting to yourself and you are looking to secure your next career move, then please apply.

Responsibilities:

Provide 1st/2nd line support via telephone, desk-side and remote

Ability to work with colleagues and external suppliers

Manage all incidents, requests and problems in an effective and timely manner

Proactively look for ways to improve customer processes/support.Requirements:

Previous experience working in a similar role, ideally professional sector

Excellent customer service skills

Strong analytical and problem-solving skills

Experience in Microsoft and use of document management systems

ITIL CertifiedIf you are an experience Service Desk Analyst with a minimum 1 year experience working in Professional experience and this sounds of interest to you, then please get in contact with me on (phone number removed) or email (url removed).

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Reference: 210658626

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