Customer Service Advisor

Posted on Aug 22, 2019 by CV-Library

Buckinghamshire, United Kingdom
Immediate Start
£18.4k - £18.5k Annual
Customer Service Advisor



Roles are available on a full time basis working between the hours of 6am and 11pm Monday to Sunday on a flexi rotational shift pattern of 40 hours per week

Responsibilities of the Customer Service Agent:

- Providing assistance with balance requests, password set up and all general customer requests for information concerning the product

- Dealing with all complaints in accordance with the internal complaints procedure

- Logging any resolved complaints or escalating and unresolved complaints

- Escalating any potential problems and feedback from customers to the management team

- Resolution of non-technical queries

What our client can offer the Customer Service Agent:

- 5 Weeks Monday to Friday 9-5 training

- A fantastic benefits package!

- A competitive salary

- ongoing training

- 29 days holiday, including bank holidays (With the option to buy/sell an additional 5 days)

- Peoples Pension scheme

- Childcare voucher scheme

- On-site canteen

- Discounts on over 4000 high street retailers

- Medi Cash Plan (On completion of 6 month service)

If you are passionate about putting customers first, are motivational, inspirational, and results driven with a passion to succeed then click



Reference: 210659785

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