Promotions Platform and Operations Manager (m/f)
Posted on Nov 24, 2019 by Wayfair
The Promotions team in Berlin is looking to add a Manager to their group! This person will act as centralized resource to align and steer Promotions initiatives with key cross-functional partners.
Objectives are to drive cost savings (enabling sharp consumer pricing) while ensuring product availability and alignment with the broader commercial strategy. This role will also oversee the suite of promotional discount sourcing and activation tools for EU, and generate efficiencies within Promotions by streamlining/automating legacy processes and driving the development of new tools. There are virtually no limits to how you can grow your role we love an entrepreneurial spirit!
What You ll Do
- Orchestrate joint Category Management and Promo Buying initiatives. Support planning for major retail holidays (e.g. Black Friday), conduct kick-offs (e.g. campaign sourcing process) and training sessions (e.g. tool onboarding). Manage Promotions timelines and resources, track discount coverage, depth, and quality over time, and focus sourcing efforts
- Manage information flow between Promo and Operations. Align on planning processes and timelines, define concrete forums and interfaces. Ensure commercial interests are aligned with operational constraints, and expected promotional uplifts reflected in forecast models
- Own the EU Promotions event and discount tool and process landscape (in collaboration with Product Management). Deeply understand the Promo process and tool landscape. Provide "1st line of defense" for troubleshooting in EU and consolidate/prioritize change requests. Act as thought partner to central Product Management teams, support roll-outs, and ensure tool parity across geographies
What You ll Need
- The ability to successfully manage a large number of interfaces and competing priorities
- Strong communication and coaching skills, with a knack for cutting through complexity
- A passion for digging deep into processes and tools, and for weeding out inefficiencies
- A bias to action, and a strong will to drive measurable business results and make change "stick"
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