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Software Technical Writer

Posted on Dec 21, 2019 by ISA Intelligent Sensing Anywhere

Coimbra, Portugal
IT
Immediate Start
Annual Salary
Full-Time
At ISA Intelligent Sensing Anywhere (Full-time), in Coimbra, Portugal
Expires at: 2020-03-19

ISA is an Internet of Things company for the Industrial Gases, Rail, Energy, Oil & Gas, Water/Wastewater markets.

We are looking for a Software Technical Writer who will be the leading editor of content to enable product knowledge dissemination across internal and external stakeholders. ANOVA's IoT software platform will feature highly-scalable cloud-native micro-services for digital twins, analytics, web and mobile apps, and open for collaboration with other software vendors to empower our customers for a full digital transformation journey.

Your responsibilities will include:

  • Continuously improve documentation content in collaboration with engineers, product managers, marketing and sales, namely:
    • API documentation for internal developers and customers/partners integrations
    • Glossary, FAQs, user manuals, How-tos, tutorials, quick guides, release notes, etc, in multiple media formats
    • Independently identify and address content gaps
  • Help developers and other stakeholders who have documentation-related questions
  • Contribute to technical sections of product-related proposals
  • Proofread all technical documentation to ensure consistency of language and style
  • Review and maintain all technical documentation templates
  • Be an active member of ANOVA's IoT platform agile software teams and capture knowledge at all opportunities
Main requirements

  • Computer Science or other related engineering degree or Journalism degree
  • Experience with Agile and CI/CD cadence of software deployment, namely making changes to documentation based on that cadence
  • Strong focus and ability to prioritize tasks accordingly
  • Attention to detail, data-driven, proactive, creative and innovative
  • Able to communicate complex ideas to both technical and non-technical audiences
  • Native English


Nice to have

  • Familiar with industrial IoT and Cloud projects
  • Experience working on an high-growth startup like environment
  • Experience with Markdown and documentation workflows
  • Proven experience with CI/CD and modern software development practices




Perks

  • We are constantly looking for brilliant people who appreciate complexity and challenges
  • We offer a relaxed working environment with no dress code. Be part of a small product development team, where everybody as a voice and your opinion is heard
  • We offer health insurance and fruit for healthy snacks
  • We provide high-end portable workstation and 27" 1440p extra monitor as working tools.

Reference: 815871595

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