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Technical Support Dublin

Posted on Dec 24, 2019 by Anonymous

Dublin, Ireland
Immediate Start
€27.1k - €36.1k Annual
Technical Support Dublin

The Role:

Our client a world leading solutions provider are recruiting for a junior level technical support specialist. As a Technical Support Specialist, you will be expected to engage with staff, partners and customers in order to better understand their requirements. You will provide first line day to day support for applications.

Key Responsibilities:

Diagnosing and solving hardware or software faults.
You will be providing first-line support
Assist users with application queries and will liaise with other internal teams to problem solve
Development of excel based VBA macros
Document troubleshooting as FAQs for users as a self-help serviceKey Requirements:

Practical knowledge of VBA macro creation
Excellent MS Office skills
Expert knowledge in how operating systems and software works.
Problem solving mindset
Willingness to learn new technologies
Passionate to help clients in there day to day work
Exceptional verbal and written communication skills
Software development skills
Conventional Computing knowledge

Advantageous Skills:

Experience of using Plunet Business Manager

For more information on this role please contact Peter Raine at Reperio Human Capital

Reperio Human Capital acts as an Employment Agency and an Employment Business

Reference: 817384826

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