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eCommerce Content Manager

Posted on Feb 14, 2020 by US Cellular

Chicago, IL 60601
Immediate Start
Annual Salary
eCommerce Content Manager - MAR001171

This role is responsible for partnering with business partners on the continuous planning and execution of the content lifecycle on U.S. Cellular web properties. The eCommerce Content Manager plays a meaningful role in ensuring that product, promotional, and informative content is presented in an efficient manor to curate an outstanding online customer experience!
Essential Duties and Responsibilities:
  • Lead and produce content for all web properties (including desktop website, mobile website, and online customer portals).
  • Lead all aspects of the online presence of product categories and associated promotional campaigns for both prospective and existing customer segments.
  • Lead the execution of website merchandising activities including product placement, dynamic cross-sell/up-sell, promotional offerings, business rules management, and critical communications.
  • Drive the eCommerce Channel strategic vision within enterprise projects and lead the eCommerce track of work throughout the project development lifecycle.
  • Manage the propagation of content in accordance with plans and serve as the eCommerce merchandising contact during major releases.
  • Collaborate with eCommerce channel groups (including Front End development, quality assurance, release management, and external solutions providers) to align work streams and optimize the web customer experience.
  • Uphold SEO standard methodologies to manage tracking tags and keywords ensuring that content are optimized for search engine results and reporting.
  • Analyze and recommend design and functional improvements in support of eCommerce channel goals (ie increase revenue, drive subscriber growth, and optimize conversion).
  • Perform regular reviews of the company's web properties to ensure content accuracy, timeliness, and relevance.
  • Propose improvements to continuously upgrade processes within the organization to elevate content management efficiencies.

Job Requirements:
  • Bachelor's degree or equivalent experience in digital content management with course work in web design/usability.
  • 5 to 7 years' experience in website content creation and management, with demonstrated achievements and progressive responsibilities.
  • Experience working with content lifecycles including daily content publishing.
  • Excellent written and verbal communication; excellent information organization skills; effective research and writing practices.
  • Experience managing multiple concurrent projects of varying scope and priority.
  • Demonstrated ability to work independently and as part of a team.
  • Attention to detail
  • Proficient in the use of content management systems such as Interwoven, vignette, ATG, etc.
  • Advanced knowledge of Adobe Photoshop, Dreamweaver, and Microsoft Office Suite including MS Project.
  • Advanced skills in HTML required.
  • Pro-active and ambitious individual with teamwork ability working with people at varying organizational levels.

Job : Marketing

Location(s) : Illinois-CHICAGO_IL

U.S. Cellular® is an EEO employer and gives consideration to qualified applicants without regard to race/color/age/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status, pregnancy or genetic information.

Reference: 844684603

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