This position is responsible for the ownership and development of ongoing client relationships including budgeting, forecasting and program revenue growth. The Account Manager will maintain client satisfaction and loyalty through exceptional service and value .
As the Account Manager, you will assume full ownership of program planning, design, execution, and client satisfaction & interaction. One will provide direction to the Client Services team and other internal teams to meet the client and program needs and objectives.
We offer a culture centered around accountability, integrity, and results; paired with competitive benefits and the opportunity for additional incentives . Benefits include Health, Dental, and Vision coverage, 401 (k) with company match, PTO, flexible hours and more.
Helm is not a company of individuals. Helm is a team , composed of more than 120 talented people dedicated to helping brand loyalty strengthen between our clients and their customers. No matter what responsibilities an individual has, each one is supported by and relies upon the strengths of everyone on the team. Through our collective dedication, diligence, professionalism, integrity, grit, and imagination, we help the worlds most recognized brands fit into the everyday lives of their employees, consumers, and franchisees - to build and strengthen affinity. Each member of the Helm team understands and is committed to our philosophy, and is empowered to continually discover new and innovative ways to achieve our mission and vision.
Education/Experience: Bachelors degree in Business Administration or related field, minimum 5 years experience in Account Management and/or Sales. Experience related to Marketing as a sales driver and/or retail sales and marketing experience preferred.
- Proficient computer skills including Microsoft Office, Email and Web
- Strong organizational skills and attention to detail
- Ability to delegate effectively
- Sense of urgency and ability to multi-task successfully
- Outstanding customer service skills