Senior Enterprise Service Architect
Posted on May 22, 2020 by CV-Library
The purpose of the Senior Enterprise Service Architect is to lead a team and ensure that the Client operates cutting edge, innovative, value driven services that meet the business needs. This includes the incorporation of new Service Providers, new services to support both internal and external customers along with updating existing services to ensure they remain fit for leading edge.
Skills and Experiences Essential
Extensive experience in designing E-2-E services, developing and implementing sustainable and scale-able service management processes and procedures from scratch
Experience in selecting and applying service management principles, policies and techniques in the definition of Service Designs in operational environments
Customer focused with ability to identify and understand and deliver to the (internal and/or external) customer's needs
Displays a high degree of knowledge relating to service management and ITSM toolsets
Strong vendor management experience and understanding 3rd party support contracts, proven ability to manage ambiguity, conflict and prioritisation
To apply for this role please send your CV to (url removed) or follow the link .
Capita IT Resourcing is acting as an Employment Agency in relation to this vacancy