Regional Director Sales
Posted on Jun 1, 2020 by Alignment Healthcare
The Regional Director Sales is responsible for the sales and growth of the broker channel for the state of Nevada and reports to the Market President. The Regional Director of Sales oversees all channel activity including sales production, recruitment, training and sales strategy to grow the channel while maintaining a favorable acquisition cost for the company.
(May include but are not limited to)
In overseeing the broker channel, the Regional Director of Sales will:
Maintain and comply with Medicare regulatory and company policies & procedures including operations and issues affecting the healthcare delivery system.
Demonstrate strong leadership and management skills.
Create overall sales strategy for the independent sales channel
Increase sales and meet or exceed sales expectations through existing active relationships.
Recruit/build new selling relationships in existing markets and expansion markets to grow the broker sales channel.
Manage provider relationships and assign agents to partner with Medical Groups/IPA's for growth.
Oversee agent sales and product training including webinars for new agents, lock-in refresher trainings, and Open Enrollment recertification training.
Assist with broker support channels including customer service calls and email inquiries.
Monthly and ad-hok communications with external agents and agencies.
Oversee interactions with external agents including commissions, discrepancies, enrollment kit fulfillment, certification and contracting/appointment requirements.
Monitor quarterly agent and agency production requirements
Ensure CMS compliance with all sales, enrollment processes and events
Other duties and tasks may be assigned; for example: Beginning to learn and manage provider network performance
Oversee assigned broker support staff.
Responsibilities include: recruiting, training employees; assigning workload; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees.
Training new team members on job description and duties.
Ongoing: lead, motivate, coach and manage direct agents to ensure that performance goals are met and exceeded.
Manager must be willing to commit to personal growth and be open to constructive feedback from direct reports and/or management.
Must have proven ability to promote effective time management with self and direct team.
Oversees compliance at all times to include secret shopping and ride-alongs
Provides fair and objective documentation on corrective action plans and/or performance appraisals as directed by company policies and procedures.
Provide effective and objective communication to keep team apprised of any updates and/or changes within department, CMS guidelines, company policies and procedures while keeping strong morale intact with team.
Responds in an integral and timely manner with management and staff members in other departments to promote teamwork.
Attends all mandatory management administrative, educational and/or training courses.
Other supervisory responsibilities may be assigned; for example: Beginning to manage local provider network team
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum of 5 years of general sales leadership experience.
Minimum of 5-years general sales experience and/or clinical and/or community outreach.
Medicare knowledge and/or health insurance background required.
Strong knowledge and understanding of the CMS Marketing Guidelines.
Bachelor's degree preferred.
Must have current and active life insurance license within respective selling state.
Must have reliable means of transportation to get to all sales activities and appointments.
Extremely organized, detail driven and a self-starter.
An innovator and effective leader with the ability to motivate direct team, community affiliates and provider relationships.
Excellent public speaking and presentation skills.
Exceptional computer skills (Word, Excel and PowerPoint).
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.