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Lead Technical Author - cyber security

Posted on Jul 30, 2020 by Clifford Sells

London, United Kingdom
Immediate Start
Annual Salary

Lead Technical Author - cyber security

Do you have a passion for user-focused content? Do you want to help more people use open source and stay secure?

Our client's unique product enables just that. They care deeply about the quality and usefulness of the tools they develop, always focusing on their customers and users - and this extends to the content they want as well.

To support their rapid, well-funded, growth, and provide high quality and focused content they are now seeking an experienced Lead Technical Writer to join their Design team to lead and own all their user-facing documentation.

Your aim will be to elevate their technical content, its organisation and the processes, to a world-class standard, and collaborate closely with global Product, Engineering, and Customer Success teams as they go to market with new features and capabilities.

Skilled in crafting clear and concise copy, you will be guiding readers through tasks such as setting up integrations, how to use their CLI and API, and how the product handles different programming languages and package managers.

This will include:

  • defining a content strategy to support different audiences
  • planning and writing documentation
  • creating compelling user videos and training programs
  • identifying improvements to the documentation process and content
  • owning and updating the style guide to ensure language, terminology and tone of voice is consistent

Your background and experience should cover:

  • managing the user experience of a large software documentation site, demonstrating the role you played in making it great
  • enabling Agile product teams to write high quality content
  • writing documentation for technical products for developer tooling
  • writing in a way that is easy for developers with a range of abilities to understand
  • excellent written and verbal communication skills in (American) English
  • an interest in security, development tooling, and open source technology

We'd especially like to hear from you if you:

  • are collaborative, supportive, and care deeply about your team's success
  • want to work on something that's genuinely useful
  • are excited by new challenges and love learning

A highly competitive salary and benefits package is offered, and will be discussed at interview.

Interested in this exciting growth opportunity? Then apply NOW!

Reference: 918728124

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