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Pre-Sales Solutions Engineer

Posted on Jul 30, 2020 by Sola Technology Ltd

London, United Kingdom
IT
Immediate Start
Annual Salary
Full-Time

We are looking for a Solutions Engineer to support our rapidly growing user community and help drive customer success. Our Solutions (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical part of a sales engagement. This includes explaining NoSQL advantages, how our Server works and how it can be used to solve the customer's problem, all with a good dose of getting customers excited about using this new approach for fast & scalable databases.

Whenever customers do a POC or hands-on evaluation, our solutions engineers help drive these by answering their questions and troubleshoot, so you will be hands on with technology.

Responsibilities

  • Show customers how to solve their problems and meet their requirements with our Server and get them excited about NoSQL database technology
  • Work closely with the sales team on account strategy and identifying additional opportunities in existing accounts
  • Ensuring the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
  • Developing and delivering exceptional company/product presentations and demonstrations
  • Work with all technical levels from managers, to architects and developers and explain our Server and its uses
  • Be the technical product expert for customers and stay up-to-date on the NoSQL competitive landscape
  • Work with Product Management and Engineering to provide feedback from the field and represent the customer perspective
  • Identify and write internal and external technical collateral, like typical deployment architectures or best practices

Preferred Qualifications

  • BS in Computer Science, Engineering or equivalent experience in software and/or a technologically relevant field is required
  • At least four years experience in pre-sales engineering for enterprise Back End software, ideally a distributed system
  • Two years experience with traditional RDBMS including schema modelling, performance tuning and configuration
  • Excellent communication and presentation skills with an ability to present technical solutions concisely from small to large audience
  • Experience engaging with developers and programming experience in at least one of Java/.NET/PHP
  • Hands-on administration and troubleshooting experience with x86 operating systems (Linux, Windows, Mac OS), networking and storage architectures
  • Demonstrated passion for diving into technical issues and solving customer problems
  • Demonstrated critical thinking and advanced troubleshooting skills and qualities
  • Well organised, can engage with many customers at the same time
  • Prior experience in a fast-paced startup environment highly desired
  • Familiarity with NoSQL databases or other distributed high-performance systems a big plus

Reference: 918782587

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