IT Service Assets and Finance Analyst

Posted on Jul 30, 2020 by Elevate Direct

Workington, Cumbria, United Kingdom
IT
Immediate Start
£28 - £35 Hourly
Contract/Project
Service Assets & Finance Analyst

Reference: CBS9JP

Location: Workington

Rate: £28-35 per hour (Inscope of IR35).

Job Type: Contract

Duration: 12 months

Contact details: Joanne Anders -

The Role Description

The Service Asset & Finance Analyst will report to the ISO Service Asset & Configuration Management Team Lead and be responsible for the day to day analysis and collection of data required to support the running of the SACM function.

The SAFA function identifies and controls all assets in scope, and manages and protects the integrity of those assets

The purpose of SAFA is to maintain information about Configuration Items (CIs) required in the delivery of IT service, including their relationships

The ISO Service Asset & Finance Analyst roles have been created to build upon the foundations of the ISO SACM team previously put in place as part of the IT Service Management Strategy which sets out the vision of establishing and maintaining an accurate and complete repository of asset configuration attributes and baselines, and comparing them against actual asset configuration .

The roles will support both Hardware Asset Management and Software Asset Management/Software Licence Management requirements and work with the SACM & SAM Managers

Responsibilities

Maintain full awareness of all ISO policies and processes relating to Hardware Asset Management, Software Asset Management and Software Licence Management.

Support the ISO SAFA and SAM Managers in promoting Hardware Asset Management, Software Asset Management and Software Licence Management processes throughout ISO.

Perform regular sampling and escalate any detected breaches of policy or processes for Hardware Asset Management, Software Asset Management and Software Licence Management to the SAFA Manager or SAM Manager as appropriate.

Perform regular checks on the maintenance and updates to the Configuration Management System (CMS) performed by the Service Provider for all hardware and software assets in scope.

Assist the SAFA Manager and SAM Manager in the regular review of all aspects of Hardware Asset Management, Software Asset Management and Software Licence Management deliverables and reporting provided by the Service Provider

Perform regular checks and validation of reporting of Hardware Asset Management. Software Asset Management and Software Licence Management.

Perform escalation where necessary to the SACM manager or SAM Manager.

Contribute to the Continuous Service Improvement process as appropriate.

Assist the SAM Manager as required with internal audit activity.

Assist the Service Assets & Configuration Team Lead where directed with XP Mitigation activities.

Assist the Service Assets & Configuration Team Lead where directed with the ISO Service Management license repository for directly purchased software, including Domain/Certificate purchases/renewals

Qualifications/Experience

Experience of Service Management and Software Asset Management Toolsets desirable

Good communication skills with the ability to inform others using technical knowledge

Good analytical skills with the ability to spot trends and patterns

Computer literate, including a good working knowledge of relevant computer software

ITIL V3 Foundation Certificate or agreement to gain this qualification within 12 months, essential.

If you match these requirements, please apply as usual. Elevate will send you an email, please open, click and action it and your application will be visible to the hiring organisation directly. Elevate provides a route to contract and contingent assignments across many skills areas by matching your profile to relevant jobs that our customers post to the platform.

Please note that Elevate Direct is a software provider and not a recruitment agency. As such, Elevate is not involved in the recruitment processes for any employer, who uses the platform. Please contact employers directly through your Elevate profile with any queries related to your application.

Reference: 918822685

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