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VMware & Microsoft Engineer

Posted on Jul 30, 2020 by Henderson Scott

Berkshire, United Kingdom
IT
Immediate Start
£55k - £55k Annual
Full-Time

VMware & Microsoft Engineer - SC Cleared

Berkshire

Up to £55k + on-call & OT (1 in 4 weeks)

Company & role

A leading global Systems integrator are recruiting for a SC Cleared VMware & Microsoft engineer to join their team to support several their key customers.

The role will focus on the providing 3rd line support as well as some project support, centre around VMware and Microsoft technologies.

Due to the nature of this role it is essential that the role holder holds existing SC clearance

Duties

The types of activities to be undertaken are:

  • Fault resolution of technologies such as;
    • VMware ESXi/vSphere
    • Windows Server
    • SCCM/SCOM/SCORCH
    • Active Directory
  • Visits to data centre facilities as part of problem-based investigation
  • Generation of Support documentation
  • Support workarounds, solutions, and mitigations for identified issues
  • Support and identify issues requiring more detailed and in-depth analysis
  • The reception of escalated fault reports and technical enquiries. Analysis, investigation, and production of support solutions relating to the deployed equipment or service
  • Maintain full and accurate records and progress all customer fault reports and technical enquiries
  • To perform remote diagnostic tests where applicable to aid primary fault rectification
  • To work with and alongside development engineers for Skill transfer
  • To provide technical and procedural assistance to DC Field Engineers

Reference: 918859395

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