3rd Line Support / Team Leader
Posted on Sep 1, 2020 by CV-Library
Do you have experience of working for an IT Support company (MSP)?
Do you have experience of leading a small team, or would you like to?My client is a well-established, boutique Managed Services Provider (IT Support Company / MSP) who provides a high level of support to a loyal client base. They are incredibly passionate about developing their business further and are looking for an experienced 3rd Line IT Support Engineer / Team Leader with strong technical skills, who is able to help drive their business forward and take them to the next level.
The role of IT Team Leader is varied and interesting. We are looking for a business minded individual with a strong technical skills set. It is vital that you have current or recent experience of working in a Senior IT Support or Team Leader position within a Managed Services Provider (IT Support Company / MSP).
In return, you will play a key role in the future direction of a small but growing MSP.
Sound interesting and something you would love to be part of? Apply today!
The Senior IT Support Engineer / Team Leader Duties:
The role involves managing a small IT support team and overseeing the daily support services as well as managing client's expectations. You will report into the Director of the organisation and will assist in decision-making. The client has big plans for the next few years and this role has the potential to develop extremely quickly. We are looking for a driven, passionate individual who is keen to play a key role in a growing business.
Due to the nature of this role, it's vital that you are a driver with a clean license and your own car, as occasional travel to (local) client sites will be required. Expenses are paid.
Knowledge and Experience Required:
Experience of working for a Managed Services Provider (IT Support Company / MSP)
Hands-on 1st, 2nd and 3rd line support experience.
Strong technical skills covering all IT infrastructure and Security (Virtualisation, Cloud, Office365, Azure, MS Office, Exchange, Networking etc).
Experience in a senior or leadership role (or high capabilities), looking to make a real change within a growing organisation.
Relevant, up to date IT certifications are preferred. (Azure, 365 Security or similar).Are you an experienced Senior Candidate with MSP experience who is looking for a new challenge? Then we want to speak with you!
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YourRecruit Limited is acting as an Employment Agency in relation to this vacancy