Applications Support Analyst

Posted on Sep 16, 2020 by Harvey Nash

Cheshire, United Kingdom
IT
Immediate Start
£30k - £35k Annual
Full-Time

Applications Support Analyst, Cheshire, £30,000-35,000 pa + benefits

My reputable client is looking for Applications Support Analyst to join a small team, which is responsible for the maintenance and support of existing corporate software systems and integrations.

Role Accountabilities:

* Handling incoming support inquiries that are application specific and liaising with customers and developers/providers to determine functional requirements and technical solutions

* Supporting the creation of proposed projects, business cases, and system requirements

Skills required:

* Use accepted project management, application development and documentation standards and processes.

* Customer service driven with excellent communication skills - both written and verbal.

* Knowledge of a diverse set of business applications and relational databases.

* A passion for innovation and technology.

* Excellent and proven problem solving and troubleshooting experience.

* Exposure to working with both Development and Infrastructure teams.

* Experience with incident and project tracking tools such as Azure DevOps.

* Knowledge of Office 365, any bespoke platforms as well as Legacy applications is desirable.

* SQL experience

* 5 years + professional experience in application support or application support developer roles

Please, do not hesitate to apply!

Reference: 949627115

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