Responsive Repairs Manager (6 Month FTC)
Posted on Sep 18, 2020 by CV-Library
·To be part of a dynamic management team, assisting the Head of Repairs to deliver great customer services and excellent quality to our residents.
·To lead and deliver a high performing, professional in-house repairs team.
·To deliver the required surplus of the repairs trading account, achieving efficiencies and maximising productivity.
·To manage the day to day operations, delivering a diverse and complex range of responsive repairs and associated work streams.
·To provide strong and effective leadership to the team, ensure staff are effective in their roles, supported and motivated.
·To develop the service and individuals to achieve a highly organised operational delivery.
·To work collaboratively with colleagues, delivering on customer, operational and financial targets in line with the business plan.
·To manage sub-contractors supporting the delivery of works, ensuring high levels of quality, satisfaction and contract administration.
·Meet financial objectives by forecasting requirements; preparing budgets; scheduling expenditures; analysing variances; initiating corrective actions.
·To meet KPI performance and customer satisfaction targets for the service area as defined by the board and senior managers.
* Contact: Tom Querry