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Program Manager

Posted on Nov 5, 2020 by By Light Professional IT Services

Washington, WA 20001
Immediate Start
Annual Salary

By Light is seeking a Program Manager to join our team in a proposal to support USCIS with infrastructure modernization. The primary goal of this acquisition is to establish a solid service delivery capability for the USCIS infrastructure support. The scope of work will include operations & maintenance support for systems and platforms to include hosting services, systems administration, strorage services, backup services, database administration, and tier II and tier III support for application infrastructure/hosting and systems administration. Unified Communications services include multimedia enterprise operations support, telephony, and tier II/tier III support support. Additional support includes project management of infrastructure projects. Current methodologies that USCIS currently employes are ITIL, Agile systems, DevSecOps, and PMI PMBok.


Primary interface with the USCIS Program Manager or designee.
Provide project management support to ensure completion of tasks and related activities throughout the project lifecycles.
Mitigate risks, resolve issues as they arise, and properly implement lessons learned to ensure contract success.
Ensure that program schedule, performance, and deliverables are met.
Use Standard Project Management practices based on the PMBok to manage projects, varied in size and complexity.
Attend weekly status meetings and ad hoc meetings.

Required Experience/Qualifications

Bachelors degree (preferred area of study Program Management/IT Business/Computer Science)
Minimum of ten (10) years of experience in project and program management.
Project Management Professional (PMP) certification from PMI OR the equivalent work experience.
Minimum of five (5) years of experience managing Infrastructure IT projects and programs.
Proven experience with management using DevOps and Agile concepts.
Exceptional technical aptitude and effective written and verbal communications skills.

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By Light provides a broad range of hardware, software, engineering, and IT integration services. Headquartered in Tysons, VA, we support defense, civilian, commercial, and health IT customers worldwide. We offer an excellent benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, paid holidays, and 401(k) match.

An Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Reference: 995139820

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