Web Content Manager
Posted on Nov 5, 2020 by By Light Professional IT Services
Phacil, a By Light Company, is hiring a SharePoint/Web Content Manager to join our team supporting a DOD customer in Huntsville, AL.
The SharePoint Web Developer will play a key role in managing day to day IT SharePoint support activities and resolving issues in a timely manner. Supporting a Windows environment utilizing SharePoint to record, monitor and manage customer request specific to application support, this position will interact with internal staff on all levels to help resolve IT related issues and provide answers in a timely manner. Effectively perform a variety of other assignments and projects as may be required to include: code development, testing, debugs, and documentation of product delivery. Analyze and evaluate proposed changes providing technical guidance to and working with project managers and user representatives in the formulation of requirements. Advise on methods of approach and suggest additions and/or deletions of work processes to be automated for efficiencies.
Develop solutions and applications to meet the requirements of internal and external customers in a Windows SharePoint environment
Track and respond to all help desk activities (Tier1-2-3)
Independently design internal program structure for files and records, and determine detailed sequences of action in program logic
Participate in Agile standup meetings for tracking and reporting program status
Participate and contribute in document peer reviews
Conduct Functional, Regression and Formal Testing
Provide reporting of quality metrics
Maintain familiarity with internal processes to adhere to CMMI and AS9100 standards
1-2 years of help desk experience, customer support in a web environment
Knowledge of SharePoint content management, access controls
Must have excellent verbal and written communication skills; ability to communicate with all levels of staff within the organization
Must be a flexible, energetic and positive individual
ITIL Foundations level knowledge/experience
Knowledge of SharePoint application support
Familiarity with workflow software such as Nintex or SharePoint Designer (Nintex preferred) is desired
Ability and skills to program using Extensible Markup Language (XML), Collaborative Application Markup Language (CAML), Representational State Transfer (REST), C# Programming language, Bootstrap framework, Excel Services, and WebServices.
Degree Requirements/Equivalent Experience w/out degree:
Bachelors of Science in Computer Science or related field is preferred (equivalent work history will be considered)
Minimum 3 years' experience in SharePoint 2010, 2013, or 2016
Special Requirements/Security Clearance
Security Clearance Requirement: Secret Clearance required
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