Posted on Nov 5, 2020 by By Light Professional IT Services
The Implementation Coordinator's functions and responsibilities include elements such as: provide overall support to the project manager, responsible for the overall direction, management, communication, coordination of deliverables, logistics, and accountability of project oriented work; track key milestones and schedule project resources to meet the needs of customers.
Reports directly to the Implementation Coordination Manager while supporting Project Managers, having second-tier responsibility for overseeing all professional field services support provided to DISA with regard to all DISA programs
Providing Project Management support, to include developing and maintaining integrated master schedules, creating and submitting program related documentation, preparing and presenting briefings, providing full conference/meeting support, customer outreach, and preparing senior level strategic briefings and metrics as required by the Government
Ensuring the completion and integration of multiple complex projects simultaneously
Developing service descriptions and project requirements documentation, CONOPs and other documents to support preparation for review boards as required to ensure service delivery and operational support
Providing analysis and recommendations in support of the resolution of IT-related problems; executing the recommendations as directed by the client
Providing project management strategic communications support, to include policy, process and Standard Operating Procedures (SOP) review and development
Aiding in the coordination of activities and documents to ensure alignment with plans and directives for delivery of JRSS IT solutions
Act as customer point of contact for the project
Manages the operational aspects of ongoing projects
Oversees the status of projects; manages schedules and prepares status reports
Monitors the assessment of project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives
Ensures the development of mechanisms for monitoring project progress and for intervention and problem solving with project managers, project team and clients
Ensures production schedules are met or exceeded
Ensures engineering & technical resources are used effectively and appropriately.
Coordinates resolution of deliverable-related problems
Uses strong planning and organizational skills to ensure timely completion of all milestones and efforts with minimal client disruption
Provides proactive and responsive customer focused leadership, reaching back to corporate resources to mitigate risks and resolve any issues that may arise
At least 3-7 years relevant experience across the entire project life cycle
Experience working with DISA is desired
Field Services experience is desired
Related industry experience in information technology or engineering
Working knowledge Microsoft Office Tools; specifically Excel and Project
Excellent communication, proactive/upbeat attitude, effective leadership and interpersonal skills
Must be a US Citizen
Bachelor's Degree or higher is desired but not required
Degree in business, engineering, computer science, or information technology management or technical discipline is desired but not required
PMP is desired but not required
Special Requirements/Security Clearance
Minimum SECRET Clearance required
Ability to type, communicate via telephone and sit for extended periods of time.
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By Light provides a broad range of hardware, software, engineering, and IT integration services. Headquartered in Tysons, VA, we support defense, civilian, commercial, and health IT customers worldwide. We offer an excellent benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, paid holidays, and 401(k) match.
An Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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