Special Projects Director
Posted on Nov 5, 2020 by DSHS - Central Office
Under the direction of the Chief Public Affairs Officer, the Special Projects Director manages highly advanced initiatives and projects with large and complex scopes. The job responsibilities include assisting the Chief Public Affairs Officer in planning and coordinating projects supporting Communications, Government and Stakeholder Relations and the Ombudsman Office as well as cross-system projects. Work involves serving as a liaison to agency departments, external stakeholders and other state agencies on behalf of the agency and/or the Chief Public Affairs Officer.
The Special Projects Director's work involves establishing the strategic goals and objectives for projects; developing guidelines, procedures, and timelines; and coordinating and evaluating activities. Position determines potential barriers to completion of projects and facilitates resolution. Position prepares special reports and recommendations.
Works under limited supervision with considerable latitude for the use of initiative and independent judgment
Essential Job Functions:
Directs, develops, initiates, and evaluates projects, including division or system-level projects. This includes the creation of documentation procedures to capture and manage changes in the original project plan; overseeing the distribution of project information, status reports, schedules, work plans, resource requirements, and cost estimates, and implements project parameter changes. Ensures the development and establishment of project goals and objectives that are consistent with the executive direction. (25%)
Develops and implements plans to communicate projects and processes to HHS Executive Leadership. Establishes comprehensive strategies and methodologies for identifying, assessing, reporting, managing, and mitigating risk for projects. Monitors and manages project quality to ensure that project deliverables are acceptable, fulfill the terms of the project specifications, and are completed within the timeframe. Identifies potential project risks and difficulties, creates risk contingency plans, and designs strategies to mitigate or avoid them. (25%).
Responsible for coordinating projects and initiatives with other state agencies and external stakeholders. This position will be responsible for assessing stakeholder relations and developing best practices for engagement. (25%)
Consults with executive management and agency staff to ascertain needs, identify appropriate resources, resolve problems, and ensure efficient and effective support from all divisions of the Office of the Chief Public Affairs Officer. (15%)
Serves as liaison between the Office of the Chief Public Affairs Officer and other agency divisions to coordinate participation in system projects. (10%)
Knowledge Skills Abilities:
Local, state and federal laws related to health and human services;
Texas Legislature and legislative processes;
Project management, strategic planning, research and training techniques; and,
Organizational development; and budget processes.
Written and oral communication understanding and solving complex problems; Synthesizing complex information and translating it into clear and concise policy documents and procedural manuals;
Handling multiple assignments and tasks, prioritizing, and meeting deadlines;
Identifying measures or indicators of performance and recommending policies and procedures to ensure the achievement of those measures;
Exercising sound judgement
Effective decision making; and,
Fostering effective working relationships with a variety of individuals and groups internally and externally.
Collaborate and develop effective working relationships with coworkers and stakeholders;
Gather, assemble, correlate, and analyze facts;
Ability to devise solutions to problems;
Prepare reports and presentations in a clear and concise manner for all appropriate audiences;
Develop, evaluate and interpret policies and procedures;
Perform under pressure;
Receive and respond positively to constructive feedback;
Work independently; and,
Use a computer and any necessary software.
Registration or Licensure Requirements:
Initial Selection Criteria:
Graduation from an accredited four-year college or university. Experience and education may be substituted for one another.
Experience with Health and Human Services programs preferred.
Experience working with executive level positions and stakeholders.
Experience making independent, high-level decisions.
Experience with complex, coordination, and written communications.
Experience in public speaking and communicating orally and through presentations.