Posted on Nov 5, 2020 by DSHS - Central Office
The ideal candidate will thrive in an environment that emphasizes innovation through new ideas, striving for excellence by taking pride in work, embracing differences as a source of strength, accomplishing more through partnership, leading by example, and learning for continuous improvement.
Under the direction of the Associate Commissioner for Access and Eligibility Services, Community Access Section, this position serves as the Director for the Office of Area Agencies on Aging (OAAA), administering the Texas state plan on aging and providing oversight of the states aging-network to support a comprehensive system of access and assistance services for individuals age 60 and older. These services are provided through contracts with 28 area agencies on aging (AAAs). In carrying out this role, the position directly supervises two unit managers and two staff members, oversees the State Unit on Aging for compliance with the Older Americans Act, and performs highly advanced (senior-level) managerial work providing direction and guidance in strategic operations and planning. The position provides oversight of program activities required under the Older Americans Act, including caregiver supports, nutrition services, legal awareness and assistance, and evidence-based services, and provides oversight of grants managed by OAAA, including the State Health Insurance and Assistance Program, Medicare Improvements for Patients and Providers Act, and other discretionary grants. Work involves developing policies; reviewing guidelines, procedures, rules and regulations; establishing priorities, standards, and measurement tools for determining progress in meeting goals; coordinating and evaluating program activities; and reviewing and approving budgets. Work involves recommending and implementing process improvements, and representing the agency at business meetings, conferences, legislative sessions, boards, panels and committees. Plans, assigns, and supervises the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
1) Oversees the operation of programs providing a wide array of community-based access and assistance supports and services for individuals who are age 60 and older, as well as their family members and informal caregivers, to support independent living in the community as an alternative to institutional care. Provides direction and oversight of 28 AAAs statewide to ensure eligible individuals who receive Older Americans Act services are provided quality services appropriate to their needs and preferences, and to ensure AAAs have systems in place to fulfill the responsibilities delegated to them by the State. Oversees the development of the State Plan on Aging. Directs AAA program oversight and technical assistance operations. (30%)
2) Serves on the Community Access leadership team and multiple governance and project workgroups. Collaborates with peers in AES (Finance and Contract Operations, Program Policy, Eligibility Operations) to manage contracts and budgets, develop and revise policies impacting external stakeholders, and implement innovative projects to positively impact individuals receiving OAAA funding. (30%)
3) Directly manages and provides guidance to the managers of the Data Reporting unit and the Program and Grants Management unit as well as a Program Specialist VII and Training Specialist VI. Oversees the operations and activities of the Data Reporting unit and Program and Grants Management unit. Establishes short, mid- and long-term OAAA goals and objectives. Develops and implements OAAA internal polices and evaluates OAAA performance. (20%)
4) Directs the operations of the statewide management information system in collaboration with the 28 AAAs to ensure compliance with federal reporting requirements and consistency of measuring service delivery provided by area agencies on aging. Directs the preparation and submission of federal, state and ad-hoc reporting, including grant reports, the State Performance Reporting Requirements System and National Aging Program Information System. (10%)
5) Participates in the agency legislative process by performing bill analysis; developing reports and implementation plans; formulating fiscal notes; directing implementation activities in relation to improvement, expansion or reduction of programs affecting long-term services and supports. Prepares reports and prepares responses to requests from the Legislature and Legislative Budget Board. Represents the agency at business meetings, conferences, legislative sessions, boards, panels and committees. (10%)
Knowledge Skills Abilities:
Knowledge of long-term services and supports, including area agency on aging programs, as well as state/federal laws and rules relevant to the programs.
Knowledge of Texas' Uniform Grants Management Standards and federal Uniform Grant Guidance
Knowledge of project management practices
Knowledge of federal, state, and local aging networks and community resources.
Knowledge and experience with the state legislative process
Skill in managing multiple and competing priorities and to plan, assign, and supervise the work of others.
Skill establishing and maintaining positive, effective work culture for direct and in-direct reports.
Skill in working collaboratively and cooperatively with diverse groups.
Skill managing grants, including preparing grant applications and reports and managing tasks associated with grant deliverables.
Exceptional ability to communicate clearly both orally and in writing (ie, public speaking/written communication skills)
Ability to reason logically and creatively and utilize a variety of analytical techniques to resolve complex problems
Ability to develop and evaluate alternatives
Ability to effectively manage multiple priorities and complex workload
Ability to establish goals and objectives and to develop and evaluate policies and procedures.
Ability to determine appropriate elements for monitoring or tracking outcomes for project activities.
Ability to lead workgroups, task forces and special project teams to achieve a successful and desired outcome.
Ability to be flexible in work schedule.
Ability to travel throughout the state, as necessary, for regular and special project assignments and effectively represent HHSC to stakeholders, including individuals receiving services, area agencies on aging staff and executive leadership, community organizations, and elected officials.
Registration or Licensure Requirements:
Initial Selection Criteria:
Graduation from an accredited college or university with a bachelors degree.
Five (5) years of progressively responsible professional experience supporting health and human or senior services programs. Professional experience means work that involves exercising discretion, analytical skill, judgment, and personal accountability.
Experience supervising staff.
Experience working collaboratively with health and human services stakeholders.
Strong written and oral communication skills, including communicating (and representing the agency) to various areas and levels of staff, internally and externally.
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