Posted on Nov 5, 2020 by Octo Consulting Group
Octo Consulting Group (Octo) is an industry-leading, award-winning provider of digital services for the federal government. Octo specializes in providing agile software engineering, user experience design, cloud services, and digital strategy services that address government's most pressing missions. Octo delivers intelligent solutions and rapid results, yielding lower costs and measurable outcomes.
Our team is what makes Octo great. At Octo youll work beside some of the smartest and most accomplished staff youll find in your career. Octo offers fantastic benefits and an amazing workplace culture where you will feel valued while you perform mission critical work for our government. Voted one of the region's best places to work multiple times, Octo is an employer of choice!
As a System Administrator at Octo, you will provide support with installing, configuring, migrating, optimizing, managing, monitoring, and troubleshooting enterprise virtualized server environment using VMware vSphere and ESXi hypervisor, vCenter, and SRM management software. You will work with Windows and Linux Server management and administration, system design, configuration, engineering, networking, integration, account management, access permissions, backup, security, and implementation.
We were founded as a fresh alternative in the Government Consulting Community and are dedicated to the belief that results are a product of analytical thinking, agile design principles and that solutions are built in collaboration with, not for, our customers. This mantra drives us to succeed and act as true partners in advancing our client's missions.
The project you will be supporting for a federal customer will provide a variety of IT support including infrastructure, service desk, and project management services.
Skills & Requirements
Minimum of five (5) years' experience in system administration within an enterprise computing environment. Experience with maintaining, administering, monitoring and troubleshooting server system hardware and software, operating systems, client/server software applications, network connectivity and COTS and GOTS.
Candidates must have experience with installing, configuring, migrating, optimizing, managing, monitoring, and troubleshooting enterprise virtualized server environment using VMware vSphere and ESXi hypervisor, vCenter, and SRM management software.
Candidates must have experience with administering Microsoft Active Directory (AD) objects, PowerShell Scripting, File & Print services, and Group Policy Objects (GPO).
Candidates must have knowledge and experience with Windows and Linux Server management and administration, system design, configuration, engineering, networking, integration, account management, access permissions, and implementation.
Candidates must have knowledge and experience in Microsoft IIS, Microsoft SQL Server and Oracle 12c management and administration, system design, configuration, engineering, networking, integration, account management, access permissions and implementation.
Candidates must have knowledge and experience in designing, analyzing, and maintaining Federally mandated security and configuration settings for Windows Desktop, Windows Server, macOS, and UNIX/Linux operating systems.
Candidates must have knowledge and experience with enterprise backup and recovery software; experience configuring software settings, storage policies, snapshots and catalogs. SITB examples include Veritas NetBackup, VMware Snapshots, and SQL Maintenance Plans to perform data backup and recovery in support of data redundancy and disaster recovery.
Candidates must have knowledge and experience with configuring and managing enterprise storage systems (hardware and software) with replication services on Dell EMC Isilon, Unity, and Data Domain equipment.
Candidates must have knowledge and experience managing server and Workstation patching, building and deploying software packages, scripting, and configuration management profiles using tools such as Windows Server Update Service (WSUS), System Center Configuration Manager (SCCM), Jamf Pro, and Altiris Client Management Suite.
Candidates must have knowledge and experience configuring and using replication/recovery software to manage system failovers to NIAMS' Disaster Recovery (DR) site. Examples in the SITB environment include VMware Site Recovery Manager (SRM), Dell EMC RecoverPoint and Superna Eyeglass.
Candidates must have knowledge and experience with configuring and using NAS/SAN synchronization features for near Real Time data replication to other sites.
Candidates must have knowledge and experience installing and configuring various enterprise monitoring tools. Experience using SolarWinds Software and Application Monitoring (SAM), VMware vCenter Server, and VMware vRealize Operations is preferred.
Candidates must have demonstrated experience with Change Management practices.
Candidates must have knowledge with Incident, Request, Problem, and Configuration Management processes.
Candidates must have experience and demonstrated ability to write clear and accurate technical design documents, end user documentation, network/system diagrams, standard operating procedures, Requests for Change (RFC), training materials, new investment proposals, project plans, and presentations. p) Candidates must have demonstrated ability to apply appropriate procedures and controls to meet Federal security mandates.
Candidates must have demonstrated experience using incident logging and ticket tracking systems such as ServiceNow (preferred), Remedy, or Cherwell. Knowledge and understanding of IT Service Management, Customer Service, and Service Level Agreements (SLA).
Candidates with experience supporting Windows and macOS as part of an IT Service Desk or on a Desktop Support team is desired.
Years of Experience: Minimum of five (5) years Information Technology (IT) experience, preferably in IT Service Management, and/or IT Operations.
Education: Bachelors or equivalent years of experience.
Certification: VCP, Jamf, or MSFT.
Location: Bethesda, MD (Remote work option during Covid-19 restrictions).
Clearance: Able to obtain and maintain a Federal Public Trust.
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