Director, Enrollment Management Operations & Data Analytics
Posted on Nov 5, 2020 by California State University
Under the general direction of the AVP for Enrollment Management, this position has the primary responsibility for providing leadership, collaboration, and functional project management coordination and use analytic practices to address operational challenges and provide recommendations for Enrollment Management. The position is the key liaison between AVP for Enrollment Management and AVP for Institutional Effectiveness, Planning & Analytics.
Required Education: Required Education: Bachelors degree from a four-year college or university
Required Experience: Minimum of two (2) years of considerable experience in data-driven enrollment operations and complex data modeling that result in sustained growth in enrollment, diversity, academic quality, and increased retention and graduation rates. Demonstrated leadership or management experience.
Required Knowledge, Skills, and Abilities: Working knowledge of PeopleSoft related tools is required. Knowledge of PeopleSoft products, especially Campus Solutions modules is required. Collaborates effectively with team or customers to determine the functional requirements. These abilities are required to provide the functional leadership necessary to ensure success in this position. Ability to stay current with enrollment management data and technology trends, including new applications, tools and systems. Ability to thrive in a fast-paced and deadline-driven environment. Strong analytical, critical thinking, and problem-solving skills. Knowledge of digital data technologies Experience with modern statistical learning methods. Working proficiency In SQL, SQR, and/or Crystal Reports is required. Knowledge of customer service techniques, on-line student information systems, principles, and methods, and organizational and personnel management. Demonstrated knowledge and experience of the principles, practices, and procedures of the including strategic and fiscal planning and monitoring.
Skills in written and oral communication, working with multiple on-line databases, and multi-tasking.
Ability to plan, organize, and work independently; to connect immediate tasks/goals to larger initiatives on campus.
Ability to manage and lead complex projects.
Ability to clearly communicate complex tasks and multiple simultaneous projects of a diverse nature.
Ability to effectively lead functional module lead team.
Knowledge and experience managing student systems.
Ability to develop, interpret and apply administrative policy, procedures, and rules.
Ability and experience creating and implementing student-centered systems to meet Institutional needs.
Ability to delegate authority, provide direction and guidance, then follow up with evaluation ...
Ability to carry out assignments without detailed instructions and obtain facts on which decisions recommendations may be made.
Follow all University policies, procedures, and guidelines including but not limited to safety, civility, and nondiscrimination policies and procedures.
Ability to integrate and apply work related knowledge to achieve innovative solutions, anticipate the impact of problems and solutions on other systems.
Ability to understand problems from a broad perspective
Ability to explore, conceive and implement solutions and ideas In new ways
Ability to predict and anticipate problems and create proactive solutions
Preferred Qualifications: Five years experience with PeopleSoft or a similar enterprise student information systems is preferred.
Experience with the development of policies, plans, and initiatives is preferred.
Masters degree in liberal arts, communication, education or business is preferred.
Required Certifications: Valid Drivers License